Here at Guarantor My Loan we’re pleased to announce that we’ve not only reached the 100 review milestone from our customers, but we’re also now the highest ranking guarantor loan company on Trustpilot with a customer satisfaction score of 9.6/10. We’re incredibly proud of the hard work our team has put in to this achievement, and we look forward to growing our review page as we continue to pay out our popular guarantor loans.
As you are probably aware, the number of websites catering to those who want to leave a review for businesses is growing all the time. Trustpilot is one of the biggest and longest standing review sites out there, and we refer our customers to them for many reasons…not least because Trustpilot will check and verify that each review is real.
We are proud of our business model, and we know that it works. By ensuring our customers can leave honest and uncensored feedback for us, we can see that our great customer service and our streamlined loan application process is being well received. Bad reviews, although extremely rare, allow us to learn & grow. They give us an idea of what we need to change so that we can continue being the best choice of guarantor lender for each and every one of our customers.
You can see all our reviews over on our Trustpilot page. Here are a few of our favourites from the last few months:
Our 100th Review “The service with these people has been 2nd to non, The agent would call back within 10 mins of leaving a message, It was as like talking to a long time friend.”
Fast and trustworthy - took me 24 hours to apply and to be paid out. So glad I can now relax. – Matt, November 2015
A great company to do business with and without the usual judgement of your past, quick and easy application all sorted out in no time. – Mark, July 2015
The GuarantorMyLoan team were extremely helpful throughout my application. They explained the process and steps thoroughly, in a friendly manner. I've used a number of Guarantor loans in the past and I have to say that these guys are one of the best. – Steve, June 2013
Borrowing money quickly can be a very nerve racking experience, but everyone I dealt with at Guarantormyloan made it so much better. Right from the beginning I felt relaxed and comfortable in the hands of a very professional team. There was no hidden jargon, all questions answered well and a swift process from start to finish. Special thanks to Ian, Ellie and Rob. – Janet, May 2015
Trustpilot is completely independent and will not take down poor reviews unless the author cannot be verified as a real customer, which – although off-putting for some companies – is an important reason why we use them as our review website of choice. With Trustpilot, potential customers have reassurance that what they’re reading is legitimate and can therefore choose the best option for them based on this. We’re looking forward to building up our good reviews as we move into a new year of lending.